Don’t let a busted bag ruin your dream getaway. If your suitcase or stroller shows up looking like it lost a fight with an angry gorilla, take action ASAP.
Hightail it to the airline’s check-in counter or baggage claim and tell an agent what happened, make sure to get PIR documant. You’re owed cash under the Montreal Convention, but only if you report the damage within the deadline.
Read the fine print though – some airlines demand you go to approved repair shops.
If your luggage is trashed beyond repair, you’ll typically get a prorated refund based on how long you used it before it croaked. The faster you speak up about damages, the better your chance at proper compensation. With a take-charge approach, you can stop baggage disasters from wrecking your vacation fun. So stay vigilant and don’t let a damaged suitcase derail your dream trip!